Privacy Policy

Who We Are

SafeHome Registry (safehomeregistry.com) is an independent reference directory for aging-in-place home modification specialists across the Southern United States. We are privately owned and operated.

For privacy-related questions, contact us at: Send Us an Email

What Information We Collect and Why

1. Home Safety Checklist Request (Email Form)

When you request our free 12-Point Home Safety Checklist, we collect your email address. We use this to send you the checklist and occasional follow-up resources related to aging-in-place home safety in your region.

We do not share this email address with contractors, third-party marketers, or data brokers. You can unsubscribe from any email at any time using the link in each message.

2. Contractor Quote Request Form

When you submit a quote request through our matching service, we collect your name, ZIP code, phone number or email address, and project type. We use this information to route your request to aging-in-place contractors who serve your area and match your stated project needs.

Important: By submitting a quote request, you are authorizing SafeHome Registry to share your contact information with relevant local contractors for the purpose of responding to your request. We route your request to local specialists — we do not sell your information into open lead marketplaces or share it with contractors outside your stated service area.

Quote request data is retained for up to 12 months for service quality purposes, then deleted.

3. Contractor Premium Profile Claim Form

When a contractor claims or upgrades their profile, we collect business name, contact name, phone number, email address, service area, and any additional profile information submitted. We use this to verify the claim, communicate about profile status, and display approved information in the directory.

Contractor business information that appears in the public directory is treated as public business data. Contact information submitted for internal account management is not displayed publicly without explicit approval.

4. Automatic Technical Data (Analytics)

Like most websites, we use Google Analytics to understand how visitors use this site — which pages are visited, how long users stay, and where traffic comes from. This data is aggregated and does not identify you personally.

Google Analytics may set cookies on your device. You can opt out of Google Analytics tracking using the Google Analytics Opt-out Browser Add-on.

Our site is hosted on Netlify. Netlify may log server access data (IP addresses, browser type, page requests) as part of standard hosting operations. Netlify's privacy practices are governed by their privacy policy.

How We Use Your Information

• To deliver the content or service you requested (checklist, contractor matching, profile management)
• To send occasional relevant updates about the SafeHome Registry directory, grant programs, or home safety resources in your region
• To improve the directory — understanding which cities, services, and resources are most searched helps us expand coverage
• To respond to inquiries sent to our contact email

We do not use your information for automated profiling, targeted advertising on other platforms, or any purpose not described in this policy.

What We Don't Do With Your Information

• We do not sell your personal information to third parties
• We do not share your email address with contractors unless you submitted a quote request
• We do not share your information with data brokers or lead aggregation platforms
• We do not use your information for advertising targeting on platforms like Facebook, Google Ads, or others
• We do not retain data longer than necessary for the purposes described here

Cookies

SafeHome Registry uses cookies in the following ways:

• Google Analytics cookies — used to understand site traffic patterns. These are analytics cookies, not advertising cookies.
• Netlify functional cookies — used by our hosting provider for form handling and site security.

We do not use advertising or tracking cookies. Most browsers allow you to control cookie settings. Disabling cookies may affect site functionality.

Data Retention

• Checklist email addresses: Retained until you unsubscribe, then deleted within 30 days of unsubscribe request.
• Quote request data: Retained for up to 12 months for service quality purposes, then deleted.
• Contractor profile data: Retained while the profile is active. Deletion requests are processed within 30 days.
• Analytics data: Governed by Google's data retention settings (default 26 months).

Your Rights

Regardless of where you are located, you have the right to:

• Ask what personal information we hold about you
• Request a copy of your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for email communications at any time (unsubscribe link in every email)

To exercise any of these rights, email Send Us an Email with your request. We will respond within 30 days.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at the email above.

Children's Privacy

This website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal information through this site, contact us immediately and we will delete it.

Third-Party Links

Our directory links to state licensing board websites, VA.gov, and other government and nonprofit resources. These external sites have their own privacy policies. We are not responsible for the privacy practices of third-party sites.

Security

We take reasonable measures to protect the personal information we collect. Our site uses HTTPS encryption. Form submissions are processed through Netlify's secure form handling. We do not store payment information — premium profile inquiries are handled through direct communication, not automated payment processing on this site.

Changes to This Policy

We may update this Privacy Policy as the directory grows and our practices evolve. When we make meaningful changes, we will update the effective date at the top of this page. Continued use of the site after changes constitutes acceptance of the updated policy.